Received my order in less than the time expected. Surprised and happy!
Ordering was easy but I thought that I had asked to have the edges rounded and they weren't. The only other issue is that I have asked a couple of times to your customer support folks if you recommend or sell the U-Channel gasket material to set the glass into the fireplace door frames. When I took out the old glass there was a rubber u-channel gasket on all the top and bottom window edges, I would really like to know what is recommended for your hi-temp glass panes.
Hello, I got your glass today and installed it. I was impressed in how easy it was to put the plugs in that hold the glass in place – nice engineering there.
I bought the wrong color – see the attached picture (the new pane is 2nd from left) – it should be lighter. I’ll replace it sometime before I move out; in the mean time it’s a warning to not leave the fire unattended.
Thanks for the great packaging, too – I can use that cardboard in projects so it’s going to be reused.
Thank you!!! What great response!!! I appreciate the quickness and the service of your company!!!
As I responded above, all went well and I appreciate being able to purchase the replacement glass for my gas fireplace insert at a reasonable cost.
Wow, fast turn around on my order
I was concerned that the glass wouldnt be real ceramic, but it is. it only took them 3 days to get it cut and delivered. it took 2 weeks when i ordered from woodland last year. much better job at cjs. thanks
Replacement glass for wood stove. Great service, lightning fast shipping, incredible packing, fits perfect, quality product.
Thank you
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